Sunday, February 20, 2005

When technology, economics, health and new markets collide


Technology has been instrumental in the shaping of human evolution. Of that, there is no doubt.

From the first wheel right up to the mobile phone. Technology, either directly or indirectly shapes, influences our everyday life.

But because of the ubiquity of technology, and because such a substantial part of technology is older than we are, our perception is that these things aren't really a part of technology per se, but are just stuff that got invented.


We see technology as printed circuit boards, wires, advanced metal alloys and genetics. When in actual fact, technology is everything from the bricks and wood your house is built from, right up to your mobile phone and the close covering your feet, your arse and your back.

Technology can either enable; in the case of computers, or disable; in the case of machines and devices of war.

In some parts of the world, there is a dearth of technology that could otherwise open up a world of opportunities. And there are those who would hope to bridge the digital divide, such as Computer Aid International which charges itself with the task of taking technology to those that feel the draft blowing through this chasm of devision most acutely.

Recently, technology helped survivors and relatives find loved ones who fell victim to the Tsunami is Asia. A simple wireless network enabled people to get in touch and then stay in touch. Also, organizations such as Télécoms sans Frontier provided satellite phones to allow survivors to speak to relatives from all over the world.

In recent news, Motorola are developing low-cost mobile phones for developing countries:

"Motorola will enter emerging markets with ultra low-cost mobile phones aimed at 3 billion consumers who cannot yet afford to make wireless calls, the U.S.-based handset maker said Monday."

But while some might interpret this as some kind of mildly philanthropic gesture, it's just pure money making -- build 'em cheap and stack 'em high.

"Some 80 percent of the world's population has mobile phone coverage, but only 25 percent have a mobile phone. That is 3 billion people who have coverage but cannot afford mobile communications," said Ben Soppitt, project manager of the emerging-market handset program at the GSM Association.

So the drive into developing countries is more about getting a solid return on the investment in the vast telecommunications network infrastructure.

But I have a number of concerns, and they are the self same concerns that being debated right here in Britain.

Here in Britain, we have one of the more robust telecommunication infrastructures in the world, and that isn't by virtue of our geographically relatively small size; we have some pretty inhospitable and truly inaccessible landscape that creates problems for a number of utility providers.

So while the whole of British isles could quite easily fit into the American state of Florida, we have some notoriously shit places that make for some interesting black spots.

So, network coverage for the mobile phone services providers becomes a problem. And, to compound problems further, while network coverage could be good in the likes of Lincolnshire that is a flat as a fart in every direction for miles on end, usage contention in towns causes network saturation.

More phone masts are needed.

That's when the fun really begins because no one wants a mast on their doorstep. Worse still, there is conflicting bodies of research over the effects of these masts and what they're likely to do to people living in close proximity.

Even worse still .. the mobile phones themselves have been demonstrated to cause harmful effects on the human brain, and even more so on children who have thinner skulls, so are more likely to suffer from even momentary use of a mobile phone.

It's worth noting that even before all of this nonsense came to light, after using a mobile phone, I would suddenly become nauseous, disorientated, feel a sudden and localized warmth on whichever side of my head that I held the phone against and have problems swallowing as a result of sore and swollen throat, similar to the sensation of crying.

All of a sudden, in the absence of any satisfactory resolution to any of this, developing countries will be given the chance to embrace this new enabling technology and enable their population to communicate on a scale hitherto unheard of in those countries.

My question is: what amount of effort will be made by the service providers and the manufacturers of this equipment to resolve these issues before the technology becomes so widely used that any remedial efforts proposed would be disregarded on the grounds of such actions being prohibitively expensive?

And what happens if people in these countries develop illnesses as a result of exposure to ultimately poor quality and poorly maintained infrastructure?

On top of the litany of other illnesses that are commonplace in places such as Africa and Asia, do we expect to see any additional medical aid provided for yet another entirely avoidable and preventable problem?

Discuss...

4 Comments:

Blogger Sray said...

Technology creates problems, and it will also provide a solution.

Instead of putting up radio-masts, one company is trying to set up helium balloons in the stratosphere (stratellite), that would handle the radio-transmission over a large region. The balloon would get its energy from solar panels, which will charge in the day.

About the brain-damage issues, I am sure some solution would be found. For the meantime, wear a helmet when you make a call :-).

6:06 pm  
Blogger Onkroes said...

Damage caused to people by using mobile phones? Think... cigarettes!
When tobacco was first introduced, it was hailed as being fantastic, best thing ever, relaxes you, tastes good, etc. etc. And now look:
- it kills you (surprise, who knew?)
- it stinks (well didn't you realise?)
- it's not illegal (though socially increasingly unacceptable)
- the tobacco companies don't care and aren't doing a damn thing about it
- EXCEPT..... saturating the emergent far eastern markets to maximise their profits.

Now it may occur to you that mobile phones don't stink, and the human damage thing has yet to be proven to the satisfaction of the majority of the scientific community. But... the rest holds true as much for the mobile phone as for cigarettes way back when...

It's inevitable that some technologies will have drawbacks, but some will be so damn useful even with the drawbacks that they will continue to be used. It's also true that while some people may be affected by them, a reasonable majority aren't affected at all (at least with moderate use).

You could look at it as evolution in action - people smoke, they die, and remove their genes from the genepool, increasing the health and intelligence of the human race a fraction each time. If they don't die because their genes protect them, then they're desirable genes and we want those (when I say 'we' I mean the theoretical voice of the future human race).

I know it sounds mean, and I don't want to alienate anyone, but unless I collapse or get a migraine when I use it, I'm not going to stop using my mobile (actually when the fears about microwave radiation came out, all I did was buy a headset so I didn't have to hold the damn thing next to my head all day). And I guess the majority of people feel the same.

The technology isn't going to go away, it's too useful, and it's as useful for the "emerging markets" as it is for us. So it's going to grow. Some people will always profit from that, a much as some people will always profit from selling arms (frequently to both sides in a conflict). (I'm not comparing the morality of both, merely the profit making).

So... sorry if you suffer, but better buy a headset (couple of quid at a market near you). Realistically the mobile phone companies aren't going to stop and aren't going to care (enough to spend too much on it, unless they get really bad publicity).

I also think that 'floating' masts are impractical (too easily damaged by atmospheric conditions, including lightning), and more expensive than land masts.

Let's face it, nothing will be done unless there is overwhelming scientific evidence and equally overwhelming public opinion against it. Nobody who can do something about it cares enough. Sorry to be so cynical.

7:39 pm  
Blogger Wayne Smallman said...

A few years ago when evidence emerged that radio frequency radiation could pose health problems, the issue was put to one of the major manufacturers.

There answer was pretty much in-line with the cigarette companies, in that they'd done their own research, but when their research had shown that there was a risk, the cost of fixing the problem was deemed prohibitive.

And what was the cost?

A tiny, tiny strip of alloy that added £0.001 to the cost of each handset.

The technology is there but because the legislation isn't there to force them to adopt it, they won't.

Plus, when the government but the 3G licensing out and the big service providers bit their hands off for a slice of the big bandwidth pie .. and then realized that there was fuck-all content available, the government can hardly go and introduce legislation that would probably make the big players take their bat & ball home.

As a related aside, Adolf Hitler and his scientists compiled a huge body of evidence about the dangers of smoking way back in the 40's.

But when the Allied forces found it, they considered it to be nothing more than Nazi propaganda .. his research was flawless...

9:33 pm  
Blogger Wayne Smallman said...

"Also, it's a, largely, undisputed FACT that living underneath electric pylons causes all sorts of health problems - especially brain tumours and cancers - fifty years ago, this wasn't even considered. The same will happen with cellphone masts - the health issues will be ignored, until people do something about it - by then it will be too late."

The effects of pylons on people is an interesting case point. For there to be an identifiable problem, there has to be a clustering of illnesses that is big enough to warrant an investigation.

But because these phone masts aren't quite as powerful, they're not likely to generate a large enough clustering of illnesses.

But because they're typically situated very close to residential areas, the effects may well be very concentrated on just one or two houses.

So you don't get the statistically anomalous cluster, but you still get the effect, only more concentrated...

8:41 am  

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